| What payment methods are available?
Payment is accepted by PO. This PO will be your Division. How and when will I receive my purchase?
All items are produced within 10-15 business days after the proof is approved prior to shipping. If items are needed sooner, or to discuss special delivery requirements, please e-mail an account representative, or call them at 972-418-4977. Will I receive confirmation of my online order?
Yes, you will receive an e-mail verification of your order. How often is this website updated with new products?
Expect seasonal updates from which to choose new products from. Where can I add special instructions to my order?
At the end of your checkout, a "Special Instructions" field is available for such requests.
What is your return policy?
All sales are final. Returns will not be accepted unless the item is defective. Shipping & Handling Charges will apply.
What if I don’t see the color or item I am looking for?
If there is another item or color that you are looking for, please contact Michele Pignonemichele@jpaulco.com for all options.
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